NEWS AND ANNOUNCEMENTS
Lifecare Innovations Wins the BBB Complaint Free Award for Fourth Consecutive Year
The Better Business Bureau of Northern Illinois has recognized Lifecare Innovations’ achievements in customer service with a “Complaint Free” Award for a fourth consecutive year. The Complaint Free Award is awarded exclusively to Better Business Bureau Accredited Businesses in recognition of commitment to unparalleled client satisfaction. Lifecare Innovations was also the recipient of the BBB Torch Award for Marketplace Ethics in 2008, a rare accomplishment of which we are very proud.
The Daily Herald Business Ledger has selected Lifecare Innovations, Inc., as a 2012 recipient of the Annual Award for Business Excellence. The AABE awards are given for business achievement, growth and community involvement, and are presented to “outstanding suburban companies, business and nonprofit organizations and honor the people who make them successful”, per the Daily Herald Business Ledger’s own description.
In an ongoing effort to be a reliable resource for our clients and referral sources and to offer new ways to access help, Lifecare Innovations has recently upgraded its website to feature interactive elements.
Visit our new “Ask an Expert” page, where any visitor is welcome to submit a confidential question to us for review and response from one of our clinical, property or guardianship experts. This feature will assist in serving those who view our website after hours and cannot necessarily call with questions during the work day. This tool is just another way to begin a conversation wherein problems can be solved and appropriate resources discovered.
Lifecare Innovations Now Offers Continuing Education Units for Nurses
Lifecare Innovations was approved by the Illinois Department of Professional Regulation to offer CEU hours to Nurses. This rounds our CEU offerings to Social Workers and Nursing Home Administrators and will expand upon our ability to bring new educational opportunities to professional and lay audiences alike. Please call today to schedule a CEU presentation for your group or facility. Please follow this link to the lecture series.
LCI Now Boasts Two National Master Guardians
Shay Jacobson and Lauren Sherman recently passed an arduous written test to become National Master Guardians. There are only 60 individuals nationally who have succeeded in passing the National Master Guardian exam, and just four others live in the State of Illinois.
The test, administered in conjunction with the National Guardianship Association conference, spanned several hours and is administered only to those who fulfill a number of pre-requisites. Master Guardian candidates must first become National Certified Guardians, have a graduate degree and at least three years of full-time professional guardianship experience, and have completed at least 30 hours of approved continuing education credit in the prior three-year period.
The test focused on expertise in the areas of decision making, courts and legal processes, professional business practices, the guardianship planning process, medical and complex issues, financial management and the limitations and termination of guardianship.
Shay Jacobson is President of Lifecare Innovations, and Lauren Sherman is Director of Guardianship.
Lifecare Innovations Earns Another Better Business Bureau Award
The Better Business Bureau has honored Lifecare Innovations with another A+ rating and reports that the company has garnered absolutely no complaints for 36 consecutive months. Lifecare Innovations has been an accredited business with the Better Business Bureau since 2006.
The Better Business Bureau reports that their ratings reflect the bureau’s degree of confidence that a business is operating in a trustworthy manner.
The Better Business Bureau documented and investigated over 62 million complaints nationally in 2009 alone.
Lifecare Innovations received the prestigious Torch Award for Marketplace Ethics from the Better Business Bureau in 2008.
Walking to End Alzheimers
Lifecare Innovations’ staff members joined a large, enthusiastic group to help in the fight against Alzheimer’s on Sunday, September 18, 2011. The event featured a 5K walk along the lakefront, made all the more fun by a blended group consisting of several business organizations. Our group was pulled together by our friends at Peck Bloom and we are grateful for all their efforts in bringing this wonderful opportunity together.