Guarantee
To Honor and Respect the Individual
Fair and thoughtful decisions 
Value fairness over efficiency
No hasty life decisions-review ALL options
Take time to listen
Respect their ability to participate
Search for roots–What is their life story?
Seek out the perspectives of family and friends
Explore their cultural and ethnic beliefs and practices
Integrate their faith and beliefs into their plans
Understand their values and what provides meaning
Setting the standards for client centered advocacy
Hiring the best of the best-value advanced education and specialized training
Setting industry standards and participating in national practitioner training
Membership, attendance, and leadership in professional organizations
Leading the industry in ethical business practices
Better Business Bureau Torch Award for ethical business practices and A+ rating